The ShoulderFlex personal massager by King International that was recalled in September after the device killed one patient, nearly strangled another and injured two more is still on the market, according to the FDA.
During a recent compliance audit, the federal watchdog agency found that the company had gone out of business without following through with recall procedures.
The 800 number established for the recall is out of service and companies that sell the device and customers that purchased it might not be aware of the recall.