Boston Scientific (NYSE: BSX) announced on LinkedIn that it has now fully restored manufacturing, order fulfillment and shipping operations after a cybersecurity incident identified on Aug. 25.
In the LinkedIn post, out yesterday, the Marlborough, Massachusetts–based minimally invasive medtech company said: “As order processing continues, we are working to fulfill customer orders as quickly as possible. While some customers may continue to experience temporary delays, we are prioritizing manufacturing and distribution efforts to support ongoing customer demand and minimize the impact on patients and healthcare providers.”
In an accompanying video, CEO Mike Mahoney described the development as a significant milestone.
“Our operating capacity continues to rapidly increase, and our products are moving through our distribution network at or above normal levels,” Mahoney said. “And our teams continue to work around the clock to fulfill customer orders, reduce backlogs, and accelerate the delivery of products to customers and the patients who depend on them the most.
“I’ve talked many times about the winning spirit of Boston Scientific. It’s easy to talk about when things are going well, but moments like this show what it really means. It means staying focused when the path isn’t easy, being agile, helping one another, and doing whatever we can to deliver for patients and customers.”
Earlier this week, Boston Scientific said the cybersecurity incident will make it unlikely to meet previously set full-year guidance. It’s still uncertain when operations will be fully restored.
BSX shares are down more than 8% over the past five days, trading around $43 apiece.
The cybersecurity incident is the latest in a string of cybersecurity incidents that medical device companies have disclosed this year. Earlier this year, an Iran-backed cyberattack effectively wiped out data on Stryker’s Microsoft-based IT system, with the ortho and surgical devices company still working through some after-effects. Medtronic, Intuitive, Novocure, and iRhythm have also reported cybersecurity incidents.
