The Fridley, Minn.-based medical device titan had restored some of the system by June 22, a spokesman told the Minneapolis Star Tribune, and the interruption is not expected to have a material impact on finances as the company investigates the cause.
“We are still evaluating the impact of this disruption and are focused on fully restoring our systems,” spokesman Fernando Vivanco told the newspaper via email. “Once that is completed we will be in a better position to evaluate any potential impact on our financial results. At this time, we do not believe there will be a material impact to our 1st-quarter [fiscal year] 2018 revenue and earnings per share as a result of this disruption, but we continue to monitor and assess the matter.”
Chairman & CEO Omar Ishrak, in a letter to employees obtained by the paper, said the “temporary global outage of our foundational information technology systems” would require extra shifts to ensure that Medtronic meets customer and patient needs.
“This issue is caused by an internal technical matter to Medtronic, and we have no indication that an outside agent is involved and no indication of data exposure,” Ishrak wrote. “We are working with our IT vendors around the clock to restore these systems and resume normal operations.
Vivanco told the Star Tribune that, despite contingency plans, there may be “some delays in the near term as we work to fulfill all customer requests.”
“Our teams are working around the clock, along with support from our external information technology partners to minimize the effects of this temporary system outage,” he said.