The Respironics division at Philips (NYSE:PHG) yesterday released the Patient Adherence Management Services designed to support new patients transitioning into continuous positive airway pressure sleep therapy.
The company claims the service can boost sleep patient adherence by16% over the first 30 days of therapy, up to 24% within the first 90 days and an average of 49% for CPAP patients.
“For years, Philips Respironics has provided innovative solutions to help patients with sleep and breathing disorders, always leveraging technology to make therapy feel as natural as possible. Our innovations are connected to intuitively work together at every phase of the health continuum and are designed to enable exceptional outcomes in patient adherence. With this new connected management service, our goal is to help patients fully engage with and adapt to their therapy, ultimately helping them live healthier lives,” Philips behavior change global lead Dr. Mark Aloia said in a press release.
The PAM Service operates on Philips Respironics EncoreAnywhere Software, DreamStation PAP therapy devices and the company’s portfolio of masks and the DreamMapper patient engagement application,the company said.
The program includes personalized calls, emails and texts intended to educate, motivate and support sleep therapy patients, software for workflow and communications with home care providers to help identify struggling patients and customized patient engagement apps.
In March, Respironics agreed to pay $34.8 million to settle U.S. Justice Dept. claims that it paid kickbacks in the form of free call center services to induce suppliers into buying its sleep apnea masks.
The settlement resolves a whistleblower lawsuit filed by South Carolina pharmacist Dr. Gibran Ameer, who worked for medical equipment suppliers that bought the Respironics masks.
Federal prosecutors said Respironics violated the federal False Claims Act with its “Fit for Life” program from April 2012 to November 2015, provided to suppliers so long as their patients used its masks.
