A health department spokesman told The Mercury that some health providers were experiencing delays, but hospitals can share supplies thanks to Australia’s centralized ordering and surgical operations should be unaffected.
Some health providers are on the lookout for alternative suppliers so as not to cancel or delay operations as the calendar year comes to a close.
Epworth Hospital said it was contacted in advance by Medtronic and Covidien and that it ordered extra stock before the 2 companies merged.
After Medtronic and Covidien merged in January 2015, a new ordering and supply chain system was put in place, which resulted in “intermittent disruption” to the company’s distribution of medical supplies across the country, according to the news outlet.
Medtronic reportedly responded to the problems in Australia and confirmed the problem with its software and supply chain system. “A priority system is in place aimed at minimizing impacts to ‘patient critical’ services and ensuring ’emergency orders’ are dispatched,” the company said. “Our team is focused on resolving this situation as soon as possible…within the next few weeks.”