A Louisiana medical facility is suing Royal Philips (NYSE:PHG), claiming that an MRI package it received from the company isn’t functioning years after it was initially installed.

In the suit, NAZ LLC claims that it expanded its medical facility to include a Philips Ingenia 3.0 Tesla Omega MRI as part of a new neuroscience and ambulatory surgery center, aiming to use the machine to expand its research and treatment capabilities.

The installation process was complicated and required multiple changes in planning, according to court documents, including a shift in the room that would house the device. The unit was installed in late 2014, and began use on Jan. 5, 2015, only to be stopped within a week after due to calibration issues and cover separation on the device.

During an effort to fix the machine, Philips engineers opened a hole in the roof which resulted in substantial ran water damages to the floors, walls and ceiling of the MRI room and surrounding rooms, according to the court documents. NAZ claims that the water damage lead to approximately $850,000 in repairs.

The MRI machine was not reactivated until after April 2016, NAZ LLC claims, and required a number of updates to the room it was housed in and other additional testing.

The system remains nonfucntional, however, as NAZ claims that Philips has still not installed computer hardware and software components required for use of the machine.

The group is seeking compensation for the damages, including the cost of the device, loss of business because of the lack of functionality of the system, costs related to damage to the facility and other associated costs, according to court documents.