Jeffery McCaulley came to Smiths Medical with the job of turning a flagging medical device franchise around after years of negative growth. Getting rid of the wood paneling was another story.
McCaulley, a 25-year veteran of the medical device business, held executive level positions at Zimmer Holdings and Medtronic. However, there was nothing that taught him more about culture than his time at GE Healthcare. Like so many of his colleagues in the industry, McCaulley started his career at the now Boston, Mass.-based corporate juggernaut, and serving under now GE CEO Jeff Immelt.
In this interview, we sat down with McCaulley to talk about corporate culture, why he thinks it’s so important, what he did to change the culture at Smiths Medical and his down-to-the-studs rebuild of the company’s Minnesota headquarters, where he replaced the wood paneled executive offices of the past with a new, open flow, design that is built to foster innovation.