Telehealth solutions firm AMC Health said it expanded its government services division with a 5-year U.S. Veteran Affairs Dept. contract worth up to $28.8 million.
The deal is intended to fortify the VA’s existing telehealth program, which is intended to "reduce hospital admissions; allow veterans with chronic diseases to live independently in their own homes; expand access to care; improve veterans’ clinical outcomes and quality of life; boost patient satisfaction; and enhance the quality, continuity, efficiency and cost-effectiveness of care for veterans nationwide," according to AMC Health.
"AMC Health’s outcomes-based approach to telehealth and ability to actively engage patients to proactively self-manage their chronic conditions perfectly aligns with the VA’s telehealth goals," president & CEO Nesim Bildirici said in prepared remarks. "This agreement recognizes the tremendous growth of our business and client base, underscoring the strength and flexibility of our end-to-end product and service offerings," he continued. "We are proud the VA selected us as their telehealth partner and look forward to helping them transform healthcare delivery by providing veterans with convenient, accessible and patient-centered care that’s safe, effective, cost-effective and sustainable."
AMC Health will provide the VA with biometric remote patient monitoring to measure blood pressure, blood glucose, weight, heart rate, temperature and oxygen saturation at home, the New York-based firm said in a press release. This data will automatically transmit wirelessly to the company’s secure web portal or to any integrated electronic health record.
The company also agreed to furnish the VA with a number of other services, including an FDA-cleared web portal that integrates with EHR systems to give patients access to health information; an interactive voice response solution; a personal emergency response system that automatically alerts a call center in case of a medical emergency; televideo remote patient monitoring for patients who need real-time, virtual "face-to-face" interactions with a clinician; medication management to ensure prescription adherence; analytics and reporting; implementation and ongoing technical support of devices; and customer care, according to the release.
